Returns & Exchanges

Your satisfaction is our top priority. If there are any issues with your purchase please contact us immediately and we will do our best to resolve the problem. 

We are happy to refund or exchange unopened and unused products within 30 days of the purchase date.  If the seal is broken we cannot accept a return or exchange. Upon the receipt of the item we will issue a credit back to you. Exchanges may be subject to shipping fees. 

If you would like to return or exchange a product, please write us at Please include an order number. We will get back to you with a return/exchange authorization. 

All returns/exchanges can be shipped to the following address:

Sir Handsome
Eichstrasse 29
8045 Zurich

If you have any further questions about returns and exchanges, please write us at